Solutions & Technologies
Hospitality
Juniper Mist™, our AI-native networking platform, personalizes the guest experience inside hotels, venues, and casinos through real-time analytics, seamless Wi-Fi connectivity, and reliable network operations. Through secure, scalable infrastructure, customers can grow revenue, reduce operational costs, and focus on creating memorable guest experiences.
How Juniper can help
Whether it’s helping guests navigate effectively inside a theme park or view offerings available at a hotel via QR code, Juniper Mist ensures uninterrupted network connectivity no matter where you or your guests are.
Provide exceptional guest experiences
Uplevel the guest experience within hotels, casinos, multi-dwelling units, and stadiums with reliable Wi-Fi and precise indoor location services. Through Mist Analytics’ actionable insights, you can increase brand loyalty by delivering personalized promotions and services.
Improve operational efficiencies
Improve IT team efficiency in hotels, casinos, and large venues with simplified network operations and AI-driven energy optimization that supports sustainability goals. Easily deploy and manage networking infrastructure across distributed locations with Mist AIOps, ensuring reliable, seamless connectivity for every guest experience.
Build trust and safety with your guests and employees
Ensure guest and employee safety by implementing security policies for building access control and data protection across distributed locations. Leverage Juniper’s Zero Trust architecture to prevent cyberattacks inside venues and provide authorized access to key guest data within your organization.
CUSTOMER SUCCESS
citizenM transforms the hotel guest experience with its ‘affordable luxury’ concept
citizenM is something of a rebel. The brand appeals to travelers who value luxury, but at an affordable price. citizenM promises self-service check-in, free Wi-Fi, and outrageously soft mattresses. The vibe is eclectic and fun. There’s even a signature scent.
Technology is thoroughly infused into the guest experience and hotel operations, and citizenM relies on Juniper’s full stack of wireless, wired, and security solutions.
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Hospitality FAQs
Why is AI-native networking important in the hospitality industry?
In the hospitality industry, IT teams are often limited in resources for managing network operations and ensuring seamless network connectivity across various locations and units.
Juniper Mist delivers reliable network connectivity so you can focus on providing exceptional guest experiences, whether it’s inside a hotel, casino, apartment complex, or an event venue.
How can AI-native networking help improve guests’ and residents’ experience?
Juniper’s hospitality solutions enhance guest experiences and help simplify network operations. For example, with Mist Analytics, hotels and event venues get visibility into key operational data to inform their user experience. Additionally, with indoor location services, customers can provide personalized messaging and help their guests locate various attractions or venues.
What are the components of Juniper’s hospitality solutions?
Juniper AI-native networking solutions for hospitality include wireless access, wired access, SD-WAN, secure access service edge (SASE), Marvis AI Assistant, user engagement indoor location services, asset visibility, and premium analytics.
These components are designed to improve the guest experience, reduce operational complexity, and ensure greater security within hotels, event venues, and multi-dwelling units.